In-bound Tech Support Scam Calls

In-bound Tech Support Scam Calls

Have you been receiving calls from odd phone numbers in the evening claiming to be from the Windows Technical Department or another official-sounding office? 

These calls are a scam. Microsoft and other tech companies do not make in-bound tech support calls. They may call you back if you called them first, but will never reach out to offer proactive support for your computer. 

If you receive one of these bogus calls just hang up.

Or you can tell the caller that you don't have a computer, that you use an iPad. (When I say that, the caller always hangs up.)

Or you can ask them to take you off their call list - doubtfully effective, but it can't hurt.

Or you can confront them, but that may escalate their aggressiveness, so it's not a good idea. 

These fake tech support companies are using spoofed phone numbers, so there's no one to call back and complain to. 

You could call your phone provider and ask if they can block such calls. 

You can also contact the police and/or the state's attorney general. It can't hurt to try. 

Don't lose any sleep over these calls or being impolite to the callers; they are scam artists looking to take advantage of our trusting nature. 

You may want to read my related blog post here:

http://cybersecurity808.blogspot.com/2015/01/be-careful-when-seeking-tech-support_1.html

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Aloha,

Sam